Returns

Our Policy

Our policy lasts 30 days after your order arrives. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time up to 10 days  before your refund is officially posted.

If in the very unlikely event you are here you’ve done all of this and you still have not received your refund yet, please contact us again.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and we will get in touch asap.

Shipping return items 

To return your product, please send an email to EMAIL ADDRESS and we will give you further instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

E&OE

Free international shipping on orders over £9 Dismiss